Draft for owner review

Privacy Policy

Last updated September 29, 2026

Who we are

Nettoyage Zen Haus Cleans Ltd., operating as Zen Cleans, provides residential cleaning services in Ontario, Canada.

Information we collect

When you contact us, request a quote, apply for a cleaner opportunity, or use our booking service, we may collect your name, email address, phone number, service address or area, cleaning preferences, access notes, application information, and messages. The booking provider may also collect payment card details and appointment information.

Why we collect it

We use this information to answer questions, prepare and manage bookings, provide cleaning services, process applications, communicate about a visit, keep business records, protect our services, and meet legal obligations.

Where information goes

Quote requests are sent to our email and email platform. Booking and payment information is handled by the booking and payment providers we use. We may share information with service providers only when needed to operate the business or deliver the service.

Analytics

We plan to use Google Analytics to understand how people use this website. It may collect device, browser, approximate location, and interaction information. Analytics will not load until the site owner provides the measurement ID.

Your choices

We do not sell personal information. You may ask to access, correct, or delete personal information by emailing hello@zencleans.ca. We may retain records where required for legal, financial, safety, or dispute purposes.

Contact

Questions about this policy can be sent to hello@zencleans.ca.